Once your order is placed, you will receive a confirmation email and unique 6 digit order number. Inside your confirmation email will be a private link to your order page which will display shipping address, billing address, and items purchased.
Items typically ship within 2-5 business days.
Upon shipping, you will receive an e-mail with the tracking number and the carrier with which it was shipped, along with specific delivery instructions.
Please note large items ship freight and will require a delivery appointment before the item is dropped off.
If you are having trouble tracking your order or have not received a tracking number please give us a call at (833) 868-8366 or email us at contact@canadianoutdoorstructures.ca
Enter your tracking number to see the order status